Groups: Project Manager (PM), Architect, Programmer (PG), Tester, Sales, Accounting, General Affairs (GA)
- Proposal Submission Process
- Estimate & Receive Order Process
- Detailed Specifications Process
- Inspection Before Delivery Process
- Response to Defects/Requests
Proposal Submission Process
This process concerns the management of the first “interview sheet,” grasping of the client’s overall request, and submitting an appropriate “proposal.” The “proposal” may be submitted multiple times. Each “proposal” is checked by the PM accordingly. Also, a rating is given at the leader’s check before submission, and this can be used in future best practice searches.
. Estimate & Receive Order Process
This process follows the process of creating related documents after confirming the client’s reaction to the “proposal” and presentations, etc. It enables users to grasp the overall situation of submitted estimates, for more stable order backlog. Sometimes estimates are created even when it is not expected to lead to an order.
. Detailed Specifications Process
The project manager decides the range to be included in the detailed design. The architect instructs staff members on detailed designs, and communicates with them accordingly. Moreover, each established range is to be worked on by up to three staff members.
. Inspection Before Delivery Process
This process concerns inspections of deliverables. The range of the inspection is decided by the project manager. The project manager may decide to rewrite test specifications for places that need focused inspections. Tests are conducted by two testers, who are different than the tester who creates test specifications. Both testers may conduct identical tests or may be given different emphasis areas.
. Response to Defects/Requests
The programmer registers all requests from clients as well as notifications from within the company, and the architect decides on the response. The architect asks the project manager’s advice when necessary.
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