"I'd like to promote transparency of our company's business processes."
"I want to thoroughly discuss the ultimate ideal business flow."
Discussions on the improvement of business processes is never easy, regardless of the scale of improvement. In fact, you may have had experience with disastrous discussions, ambiguous decisions, and an overall lack of gain in proportion to the energy spent. So what steps must be taken to define a business process?
In this section, we describe the methods of efficiently defining white-collar business processes.
Define the deliverable of each business process, and envision the cost you can allow for each deliverable.
1-1. First, envision the output.
1-2. Define the final output.
1-3. ALWAYS define the final output.
1-4. Anticipate the QCD of each output.
Define the way each business process starts, in accordance with the organization's structure.
2-1. Begin with leader-initiated.
2-2. Consider the possibility of member-initiated.
2-3. Prepare several starting points.
2-4. Define the input format.
With the trigger and the deliverable established, the business process can be divided into tasks (with consideration to cost).
3-1. Divide by specialty.
3-2. Divide the process as much as possible.
3-3. Make sure the leader is responsible for deliverables.
3-4. Evaluate the cost structure.
After deciding each task, assess the business process and set the flow.
4-1. Consider concurrent processing.
4-2. Prepare shortcuts.
4-3. Try combining with other business processes.
4-4. Think of the business process's operation goal.
workflow, business process management, saas, bpmn, software
