Kawano Consul, provides consulting services specialized in business inheritance to more than 400 member companies (corporate customers). Transition of the whole business system to the Cloud.
Alumni Association of Graduate School of Informatics, Kyoto University. At the workflow base of Questetra and Google Apps, processing collaboratively on reminding to whom not paid and on query support.
TOHO Gas Co., is a company that is expanding its business over Aichi, Gifu, and Mie prefecture, supplying clean energy, Natural Gas. Success on paperless construction work planning.
Sales business of automatic ordering system for distribution industry. Visualizing the customer support system, practicing continuous improvement of service quality. Taking full advantage of Google Apps Connectivity feature.
Triple Good, company which supporting corporate management focusing on tax accountant widely to human resources, Legal Affairs and marketing. Visualizing progress in the BPM system on creating "Declaration of financial statements" from the client.
Carsharing, a lot of membership shares use of multiple auto vehicle. Standardization of "procedures for establishing new station" could prevent the occurrence of missing or leakage.
All of the inquiries that come from faculty members as well as external users were first gradually centralized into one contact point. Only cases that cannot be answered immediately are sent to more specific departments. The workflow helped to clarify the inquiry management process, ultimately reduced response time and eliminated the occurrence of neglected inquiries.
Improvements were made to the process of ordering advertisements targeting online users, according to each website's budget. In response to the economic downturn, the company decided to cut back on internal costs, and has since continued with further BPM activities.
With several hundred email magazines to send out every month, making the related process transparent was a significant improvement. The company continues to make improvements in order to offer each customer the best information.
Cooperating with Google Apps, made various Workflows on Cloud computing and paperless. "SaaS" is extremely effective when considering "Telecommuting" or "State of Disaster".
workflow, business process management, saas, bpmn, software
