IN-House Micro-blogging Eliminates Bottleneck
Real-time communication between login users. With promotion of communications in various level, such as "little questions" to upstream workers or "advisory and encouragement" from directors, will help smooth processing on Workflow
When positive words like "Wow!" or "Congratulations!" are often tweeted, organizational force will be more strengthened.
- Follow your team colleagues
- Follow closely related to people from other divisions
- Check the timeline during work
- Click "Good!" on the posts you liked
- Help person in trouble with "advisory comments"
- "Well done!" on automated post of reporting Ordered or shipped
Sharing information quickly
Real-time Sharing internal opinion. Such as "Problem-solving with advice from other departments" or "Planning with a consensus of the participants", these communication will improve the operational efficiency dramatically.
If you tweet with format of "@UserName", it makes easier for a particular person to recognize the post. And also If you tweet with format of "%GroupName", it makes easier for people in particular group to recognize the post. ("Mentioning Feature" / "Group Mentioning Feature")
Visualization of work knowledge
Knowledge known only to veteran employees (tacit knowledge) will also be organized gradually upon case occurring. Comments posted on an accrual basis of business transactions will be stored as comments associated with Business ID (Process ID). That is, knowledges and know-hows those are not stipulated will be naturally made into explicit Knowledge upon it occurred
In the screen of Authorized user, Business ID (Process ID) in the tweet post is displayed as a substitution process summary information and also displayed link to the process detail.
Manual
Features and Functions: Task Feed
- D1. Feed
- D1-1. Manual Feeding
- D1-2. Automatic Feeding
- D1-3. Mentioning
- D1-4. Group Mentioning
- D2. Feed Accept
- D2-1. Follow
- D2-2. Mention Receive
- D2-3. Process ID - Process Summary Substitution
- D2-4. Process Detail Link
- D2-5. Mention Reminder
- D3. Reactions
- D3-1. Click Reaction (Good!)
- D3-2. Comment Reply
Screenshots
Terms Related Task Feed
In-House Micro-blogging: Internal communication platform enables sending short comments or image files etc. In recent years, it has been introduced in many companies regardless of the size of the enterprise (Yammer, Chatter, etc. Jive). In addition, services that associate with SFA ・ CRM ・ ERP etc. are released other than micro-blog service alone
Social BPM: Business process management system with social features. There is no exact definition though, mainly it means "modeling cooperation environment". If you want to mean "environment that process execution with cooperation", it is better to use the word collaboration.
Mention: To reminder to a person nominated in the "Tweet" Post. Microblog is a tool capable of sending information feel free. It is superior in "Real-time Information", but in other hand it could happen that the information would flowed off. Tweets posted using Mention function is highlighted than normal "tweets"
